Shipping policy

Souvenir de Marie Shipping Policy

At Souvenir de Marie, we work hard to make sure your box arrives safely and on time.

📦 Processing & Shipping Times

  • Subscription boxes ship once per month.

  • Orders are typically processed within 3–5 business days before shipment.

🚚 Shipping Method & Delivery

  • We ship via UPS with tracking included.

  • Delivery times vary by location, but most boxes arrive within 5–10 business days after shipping.

🌍 Shipping Locations

  • We currently ship within United States

❗ Lost or Delayed Packages

  • Once your box has shipped, delays caused by the carrier are outside our control.

  • If your package is lost or delayed, please contact us at admin@souvenirdemarie.com and we’ll help resolve the issue.

💌 Address Changes

  • Please update your shipping address before your next billing cycle.

  • We are not responsible for boxes shipped to old or incorrect addresses.