Shipping policy
Souvenir de Marie Shipping Policy
At Souvenir de Marie, we work hard to make sure your box arrives safely and on time.
📦 Processing & Shipping Times
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Subscription boxes ship once per month.
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Orders are typically processed within 3–5 business days before shipment.
🚚 Shipping Method & Delivery
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We ship via UPS with tracking included.
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Delivery times vary by location, but most boxes arrive within 5–10 business days after shipping.
🌍 Shipping Locations
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We currently ship within United States
❗ Lost or Delayed Packages
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Once your box has shipped, delays caused by the carrier are outside our control.
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If your package is lost or delayed, please contact us at admin@souvenirdemarie.com and we’ll help resolve the issue.
💌 Address Changes
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Please update your shipping address before your next billing cycle.
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We are not responsible for boxes shipped to old or incorrect addresses.